Terms of Service
Last update: 15 March 2025
Customers
1. DEFINITIONS
The following definitions are applicable to the entire Cosmo Network Terms for Customers: “Account”: refers to the Uploader’s individualized and dedicated digital environment in the Application. “Appendix”: refers to Appendix 1 “License to Use the Solution”, Appendix 2 “Terms of Use of the Application” and Appendix 3 “Terms of Use of the Download Pages”. “Application”: refers to the mobile application “Uncoverme” available on the App Store and on Google Play. “Downloader”: refers to any natural person who downloads a File. “Download Page”: refers to the webpage accessible with a dedicated URL address from which a File can be accessed and downloaded against payment. “File”: refers to a photo or video file in mime type image/_ or video/_ that is processed by the Solution. “Cosmo Network Terms for Customers”: refers to the present terms and conditions, including its Appendices. “Intellectual Property Rights”: refers to any right, registered or not, including patents and patent applications, trademarks and trademark applications, designs, copyright including copyright applicable to software, related rights including producers’ rights and performers’ rights, sui generis rights, including database producer’s rights, and any other related rights including rights applicable to domain names, company name, names and trading names, rights related to know-how and business information, trade secret or any equivalent protection that exists in the world. “Personal Data Regulation”: refers to the regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as well as the French Law n° 78-17 of 6 January 1978 (Loi relative à l’informatique, aux fichiers et aux libertés) in its latest version in force. “Solution”: refers to the Application and the Download Pages. “Cosmo Network”: refers to Cosmo Network Ltd, a company incorporated and registered under the laws of the United Kingdom, with registration number 13014647, and having its head office at 167-169 Great Portland Street, 5th Floor, W1W 5PF London. Unless circumstances request otherwise, definitions in the singular include the plural and vice versa.
2. PURPOSE AND SCOPE OF THE Cosmo Network Terms for Customers
Cosmo Network is a technological service that enables an Uploader to upload Files and make them accessible to third parties via a URL hyperlink and in return for payment. The license to use the Solution is detailed in Appendix 1. The purpose of the Cosmo Network Terms for Customers is to govern the conditions under which Files are uploaded and downloaded, as well as to provide a general legal framework to all Users. In particular, specific terms related to the Application are detailed in Appendix 2 and specific terms related to the Download Pages are detailed in Appendix 3.
3. CONTRACTUAL DOCUMENTS AND HIERARCHY
The relationship between Cosmo Network and the User is governed by the Cosmo Network Terms for Customers. Should there be any contradiction between the different contractual documents, they will prevail on one another according to the following hierarchy: (1) the Appendix and (2) the Cosmo Network Terms for Customers. If the Parties wish to include other documents within the scope of the Cosmo Network Terms for Customers, they shall draw up a written agreement specifying their relationship with the existing documents.
4. ACCEPTANCE AND MODIFICATION OF THE Cosmo Network Terms for Customers
Access to and use of the Solution are subject to express prior agreement to the Cosmo Network Terms for Customers (i) by Uploaders when they create an Account on the Application and (ii) by Downloaders when they access a Download Page. If a User refuses to agree with the Cosmo Network Terms for Customers, she/he shall not access and/or use the Solution. Cosmo Network reserves the right to make the Cosmo Network Terms for Customers as well as the Solution evolve in particular for legal or technological reasons, at its sole discretion, in order to create new features or improve existing features. Cosmo Network shall notify the Uploader in writing about any significant change to the Cosmo Network Terms for Customers. Unless there is a legal or regulatory obligation or unforeseen or imminent danger, the proposed changes are not applicable before the expiration of a fifteen (15) days period. Within fifteen (15) days from the notification, Uploaders may terminate the Cosmo Network Terms for Customers by written notice upon a reasonable notice period. In the absence of termination, Uploaders acknowledge to be bound by the change. Unless Cosmo Network must respect a legal or regulatory obligation, or if changes benefit the Uploaders, modifications do not apply retroactively.
5. UNDERTAKINGS AND GUARANTEES
6. Undertakings of Cosmo Network
Cosmo Network undertakes to make the Solution available to Users. 1.1 Provision of the Solution The User acknowledges that the Solution is protected under the relevant provisions of the French Intellectual Property Code and that Cosmo Network is the sole owner of these rights. The terms of the license to use the Solution are detailed in Appendix 1. The User understands and accepts that Cosmo Network has put in place measures to control its use of the Solution, as well as its compliance with the terms of the license. Cosmo Network undertakes to have the Solution available twenty-four hours a day (24 hours a day), seven days a week (7 days a week), except in case of force majeure, unforeseeable and unavoidable behavior of a third party, and except for possible breakdowns and/or maintenance operations necessary to ensure the proper provision of the Solution. The Application is only available on smartphones operating on Android or iOS. The Download Pages are available on any web browser. The User acknowledges and agrees that due to Internet network specificities, the technologies used and telecom networks, Cosmo Network cannot guarantee a permanent availability of the Solution. In the event of any malfunction or defect, Cosmo Network will make reasonable efforts to restore the situation as soon as possible and, if necessary, suspend the Solution and/or remove any manifestly illegal content that Cosmo Network is aware of and/or make updates.
1.2. Support and maintenance of the Solution Cosmo Network shall maintain the Solution. In the event of a malfunction and/or maintenance of the Application for more than 12 hours, Cosmo Network shall notify Uploaders to the email address specified in their Account as soon as possible when there is a malfunction or an unforeseen event. Uploaders are also notified of the availability of updates and the consequences of not implementing them. Suggested updates are offered at no additional cost for Users. In the event of a malfunction and/or maintenance of the Download Pages for more than 48 hours, Cosmo Network shall notify the Downloaders with a message on Cosmo Network’s website. Support requests regarding the Solution shall be sent to Cosmo Network client support, which may be contacted at hey@uncoverme.app.
7. Guarantees of Cosmo Network
Cosmo Network guarantees that it holds all the rights and authorizations allowing it to enter into the General Terms and Conditions, and in particular (i) to hold all the intellectual property rights on the Solution and (ii) to hold all the rights allowing the User to use the Solution. In this respect, Cosmo Network guarantees the User against any action, claim, demand or opposition from any person invoking an intellectual property right which has been infringed by the use of the Solution. In such a situation, the User undertakes to inform Cosmo Network within a period of 7 days from its knowledge of the action and to communicate to Cosmo Network the documents supporting the action, the User remaining free to take all the measures it deems appropriate to ensure its defense. Cosmo Network undertakes to bear the financial burden of all damages and interest to which the User could be condemned by a court decision which has become final and which is exclusively based on the violation of an intellectual property right linked to the Solution, excluding the costs incurred by the User in order to ensure its defense. However, the present warranty is only applicable if (i) the existence of the claim, as well as the documents supporting it, is notified in writing to Cosmo Network within 7 days of its knowledge by the User and (ii) the action brought by the third party against the User does not arise from the User’s fault, of a violation of the terms of the license provided for in Appendix 1 or of the terms and conditions the Solution. Users based in France benefit from a legal guarantee of conformity that covers the digital services provided by Cosmo Network. In accordance with this guarantee, Cosmo Network shall be liable for any lack of conformity discovered by Users within a two-year period from provision of digital services. To benefit from this guarantee, Users may contact Cosmo Network at the contact details mentioned in Article 14. National laws of Users may provide for additional and/or longer guarantees. However, in accordance with French law, Cosmo Network does not provide for a legal guarantee against hidden defects nor any additional commercial guarantee. Users acknowledge that the guarantees specified therein do not cover the File, its content and its integrity, for which the Uploader is sole responsible. In case of a request regarding the legal, technological or commercial guarantee on the File, Cosmo Network has no liability whatsoever and encourages Downloaders to get in touch with Uploaders directly.
8. LIABILITY
9. Liability of Cosmo Network
Users agree that Cosmo Network’s role is that of a technical service supplier and a digital service supplier, which entails that its responsibility is limited to the provision of the technological services provided for in the Cosmo Network Terms for Customers. Users acknowledge and agree that the Solution is a digital connected service, meaning that its functioning may be altered or interrupted due to (i) technical malfunctions beyond Cosmo Network’s control, (ii) for maintenance operations or (iii) in the event of requests from the competent administrative or judicial authorities or notification of manifestly illegal content. Cosmo Network cannot be held liable for external or extraneous reasons, including: any loss of Uploader’s credentials; any loss of the File by the Downloader; any infringement of Files related rights; in the event of inaccurate information given by the User; in the event of the Downloader’s misunderstanding of the conditions and characteristics of the File; if the Solution cannot be accessed because of a malfunction of the User’s smartphone or Internet connection or if the User’s device is not compatible; in the event of force majeure. As a digital service supplier, Cosmo Network acts as a host of the File uploaded by Uploaders, therefore Cosmo Network does not examine every content published by Uploaders, and Cosmo Network cannot be held liable for any manifestly illegal content unless it has obtained knowledge or awareness of such content under the conditions provided by the French law n°2004-575 of 21 June 2004 (LCEN) or any equivalent law, specified in Article 5 “Notification of unlawful content” in Appendix 3. This includes any dangerous, forbidden or illegal File and any offensive, defamatory, slanderous, calumnious, immoral, counterfeiting content, or content infringing public order or rights of third parties, likely to infringe rights, reputation or image of another User or third party and any behavior that may directly or indirectly encourage hatred and violence. Users are hereby expressly informed that Cosmo Network uses automatic detections tools provided by a third party to identify and filter out illicit content. As such, all Files are transmitted to third party service providers for the purpose of unlawful content detection.
10. Liability of the User
Each User is exclusively responsible for the damages, direct or indirect, caused by its use of the Solution, including the damage to its information systems, the loss of its data, the non-compliance with the rules on personal data, the non-compliance with the rules on intellectual property or the violation of contractual rights of any nature. The Uploader understands and accepts that she/he is the sole responsible for any damage, direct or indirect, caused by its use of the Files or their content. All consequences will be of the Uploader’s sole liability.
11. PAYMENT FLOWS
Payment processing services are provided by Stripe, a third party payment solution acting under its own liability, and are subject to the following terms and conditions: https://stripe.com/fr/legal/ssa. By agreeing to the General Terms and Conditions, Uploaders agree to be subject to Stripe’s terms: https://stripe.com/en-fr/legal/connect-account. Users are informed that (i) payments made from Cosmo Network Ltd, a United Kingdom registered company with registration number 13014647 and having its head office located at 167-169 Great Portland Street, 5th Floor, W1W 5PF London. Users must provide Cosmo Network with accurate and complete payment information. Users authorize Cosmo Network to share said relevant information with Stripe and any relevant transaction information related to the payout with Stripe. Once the payment is received, Cosmo Network will issue a receipt to the User.
12. INTELLECTUAL PROPERTY
13. Cosmo Network’s Intellectual Property Rights
The Application, the Download Pages and all their components including but not limited to software, structures, infrastructure, database and content of any kind (texts, images, visuals, logos, trademarks...) used by Cosmo Network are protected by Intellectual Property Rights. A license on the Solution is granted by Cosmo Network to the Users. The terms and conditions of this license is detailed in Appendix 1. With respect to the Files, Cosmo Network acknowledges and explicitly concedes that it possesses no Intellectual Property Rights whatsoever, except for the license granted solely for the purpose of the Solution's operation.
14. Rights granted to the Downloader
The Downloader acknowledges that the File and its content is the Uploader’s exclusive property. Subject to the limited license allowing the Downloader to use the File for his/her personal use, nothing in these General Terms and Conditions transfers or assigns to the Downloader any of the Uploader’s Intellectual Property Rights, in particular the right to sublicense, lend, rent, distribute, commercialize or sell the File in any manner.
15. DURATION, SUSPENSION AND TERMINATION
16. Duration
From the date of their acceptance, the Cosmo Network Terms for Customers are applicable for the following durations: For the Uploader: from the creation of the Account until its closure. For the Downloader: from the first access to the Download Page until a File is downloaded.
17. Suspension
Access to the Solution may be suspended for the time necessary in case of an exceptional event such as a material damage, a technical failure, a security problem or in case of a breach or serious suspicion of breach of the Cosmo Network Terms for Customers by Users. Cosmo Network may immediately suspend the access to the Solution and the execution of the General Terms and Conditions in the following cases: A User does not comply with one or several obligations provided by the Cosmo Network Terms for Customers; In case of a payment incident regarding the sums due to Cosmo Network; In the event of a security breach or in case of fraud.
18. Termination
Each User is free to terminate the Cosmo Network Terms for Customers at any time by sending an email to hey@uncoverme.app by indicating in the subject line “Cosmo Network Terms for Customers Termination”. Termination of the Cosmo Network Terms for Customers by a User is immediate and results in the automatic deletion of the Account if the User is an Uploader, subject to any commitments made by the latter (e.g., commitment to pay a sum that is already due to Cosmo Network).
19. DATAPROTECTION
The Parties undertake to comply with the Personal Data Regulations and to be able to justify their compliance. Cosmo Network is the controller, within the meaning of the Personal Data Regulation, of the personal data conveyed to it and available to it in the context of the performance of the Cosmo Network Terms for Customers. This personal data is processed in accordance with the privacy and personal data management policy set out here: [link to privacy policy]. Regarding any personal data that may be, directly or indirectly, incorporated in the Files, Cosmo Network acts as data processor. As such, its liability and obligations are limited.
20. MISCELLANEOUS
21. Severability
If any provision of the Cosmo Network Terms for Customers is held invalid or void by a modification of legislation, regulation or by a court decision, the remainder of the Cosmo Network Terms for Customers will not be affected thereby as well as the duty to comply with the Cosmo Network Terms for Customers.
22. Assignment and change of control
The User may not assign or transfer all or any part of the Cosmo Network Terms for Customers to a third party without the prior written consent of Cosmo Network. In the event of (i) a merger by formation of a new company, contribution, partial contribution of assets, merger by acquisition, asset spin-off, or any other operation entailing a universal transfer of Cosmo Network’s assets or (ii) any operation entailing a direct or indirect change of control affecting Cosmo Network, the contractual relations will persist without it being necessary to inform or obtain the consent of the Users.
23. Non-renunciation
The failure of either Party to demand strict performance of any of the terms of the Cosmo Network Terms for Customers, permanently or temporarily, may not be understood as a renunciation of the right to assert any of such terms.
24. GOVERNING LAW AND JURISDICTION
25. Governing law
The Cosmo Network Terms for Customers are governed by and interpreted according to French laws. Users acting as consumers usually residing in another country of the European Union may also benefit from rights that protect them according to mandatory provisions of the applicable law in their country of residence.
26. Competent courts
In accordance with article R. 631-3 of the French Consumer Code, Users may bring proceedings, in addition to one of the territorially competent jurisdictions under the French Civil Procedure Code, to the jurisdiction of the place where the User resided at the time of conclusion of the contract or the jurisdiction of the place where the harmful event occurred.
27. CONTACT INFORMATION
For any remaining question, Users may contact Cosmo Network: By post: 167-169 Great Portland Street, 5th Floor, W1W 5PF London By email: hey@uncoverme.app This website is hosted by framer
Appendix 1 - License to use the Solution
28. PURPOSE OF THE APPENDIX
This Appendix defines the terms and conditions according to which Cosmo Network grants the User, who accepts it, a license to use the Solution.
29. SCOPE OF THE LICENSE
Cosmo Network grants the User a personal, non-exclusive, non-assignable and non-transferable right to use the Solution. This license is granted from the date of acceptance of the Cosmo Network Terms for Customers, for their entire duration and for the whole world.
30. PURPOSE OF THE LICENSE AND LICENSED RIGHTS
All rights which are not expressly granted by the Cosmo Network Terms for Customers are Cosmo Network’s exclusive property and not part of the rights granted therein. For the Uploader, the license is granted for the sole use of the Application, for the sole needs and interests of the Uploader, which includes the uploading of Files. For the Downloader, the license is granted for the sole use of accessing the Download Pages and downloading Files.
Appendix 2 - Terms of Use of the Solution
31. PURPOSE
The purpose of this Appendix is to govern the terms and conditions of access and use of the Application.
32. APP STORES
2.1. Apple Stores If the Uploader downloaded the Application from the Apple, Inc (“Apple”) App Store, or uses the Application on an iOS device, the Uploader acknowledges that it has read, understood and agrees to the following notice regarding Apple. This agreement is between Uploader and Cosmo Network only, not with Apple. Cosmo Network, not Apple, is responsible for the Application and the content of it. The license granted to Uploader in this Cosmo Network Terms for Customers is for use on any Apple-branded products that Uploader owns or controls and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the Application may be accessed and used by other accounts associated with Uploader via Family Sharing or volume purchasing. If Uploader needs any support with respect to the Application, please contact Cosmo Network. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Application. In the event of any failure of the Application to conform to any applicable warranty, Uploader may notify Apple, and Apple will refund the purchase price to Uploader; and, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Application. Apple is not responsible for addressing any claims by Uploader or any third party relating to the Application or possession and/or use of the Application, including: (1) product liability claims; (2) any claim that the Application fails to conform to any applicable legal or regulatory requirement; and (3) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defense, settlement and discharge of any third-party claim that the Application and/or possession and use of the Application infringe that third party’s intellectual property rights. Uploader agrees to comply with any applicable third party terms, when using the Application. Apple, and Apple’s subsidiaries, are third party beneficiaries of this agreement, and upon acceptance of this agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this agreement against Uploader as a third party beneficiary of this agreement.
2.2. Google Play Store If Uploader has downloaded the Application from the Google Play Store, Uploader (1) acknowledges that this agreement is solely between Uploader and Cosmo Network only, and not with Google, Inc. (“Google”); (ii) use of the Application must comply with Google’s then-current Google Play Store Terms of Service; (iii) Google is only a provider of the Google Play Store where Uploader obtained the Application; (iv) Cosmo Network, and not Google, is responsible for its Application; (v) Google has no obligation or liability to Uploader with respect to the Application or this agreement; and (vi) Uploader acknowledges and agrees that Google is a third-party beneficiary to this agreement as it relates to the Application. Appendix 3 - Terms of Use of the Download Pages
33. PURPOSE
The purpose of this Appendix is to govern the terms and conditions of access and use of the Download Pages.
34. PAYMENT AND ACCESS TO THE FILE
Downloaders may download a File if they have access to a Download Page thanks to an individual hyperlink shared by the Uploader. Downloaders are able to access the File after paying the price indicated on the Download Page. The price includes: The File’s price defined by the Uploader in return for access to the File. Except otherwise specified, the File’s price indicated include taxes. Moreover, the price includes the commission paid by Uploaders to Cosmo Network. The “Privacy and Security fee” paid by the Downloader. These fees are specified to the Downloader before the purchase of the File. The File’s price is available in the currency selected by the Uploader. If a payment is made by a Downloader in another currency than the one chosen by the Uploader, the applicable conversion rate will be the one applicable at the moment of payment and will be paid by Downloader. After payment has been confirmed, the Downloader will be able to download the File. The Downloader has 10 days to download the File. Each File may only be downloaded once from the same Download Page.
35. RIGHT OF WITHDRAWAL
Downloaders are reminded that the sale of the File is the supply of a digital content without the supply of a tangible medium. Therefore, in accordance with article L.221-28 13° of the French Consumer Code, Downloaders are hereby informed that by purchasing a File shared via Cosmo Network by the Uploader, they do not benefit from a right of withdrawal under French law and may not be refunded by Cosmo Network. BY PURCHASING A FILE SHARED VIA Cosmo Network, THE DOWNLOADER EXPRESSLY CONSENTS TO BEGIN THE PERFORMANCE OF THE AGREEMENT BEFORE THE END OF THE WITHDRAWAL PERIOD AND ACKNOWLEDGE THAT HE/SHE WILL LOSE HIS/HER RIGHT OF WITHDRAWAL.
36. REFUND IN CASE OF FRAUDULENT PAYMENTS
Cosmo Network’s teams may detect a fraudulent use of bank cards by a Downloader to purchase a File. In this case, Cosmo Network shall refund the person whose payment information have been used without his/her consent to download a File on a Download Page. If your payment information have been used without your consent to purchase a File on Cosmo Network, please contact Cosmo Network at hey@uncoverme.app and send a proof of the complaint made to the police station. In the absence of such proof and until proven otherwise, the use of your payment information is deemed to be accomplished by you.
37. NOTIFICATION OF UNLAWFUL CONTENT
In case the Downloader downloads a File that includes elements of an illegal nature, the Downloader shall notify Cosmo Network with the following information: His/her name, first name, email address; The description of the content included in the File, and the link through which it was made available; The legal grounds on the basis of which the content is illegal or contrary to these General Terms and Conditions; Insofar as it is made mandatory by article 6 of the law n° 2004-575 of June 21, 2004 for the confidence in the digital economy, the copy of a correspondence addressed to the author or to the editor of the litigious information or activities asking for their interruption, their withdrawal or their modification, or the justification of what the author or the editor could not be contacted. This notification can be made by email to hey@uncoverme.app. Cosmo Network will examine this notification as soon as possible, and will take the necessary measures to remove the content it considers unlawful or infringing to these Cosmo Network Terms for Customers. The Downloader acknowledges and agrees that, in the event of a deficient notification as mandated by French Law No. 2004-575 of 21 June 2004, Cosmo Network shall be deemed unaware of the existence of such content. Consequently, no action shall be taken with regard to the notified content.
38. GUARANTEE OF CONFORMITY REGARDING THE FILE
The Downloader do not benefit from a legal guarantee of conformity on the File towards the Uploader as the latter is not a professional. However, all the provisions of the French Civil Code relating to the rights of obligations and civil liability applicable to contractual relationships remain applicable.
39. UNDERTAKINGS OF THE DOWNLOADER
The Downloader undertakes and warrants: To provide Cosmo Network with error-free information and understands that providing wrong information will prevent the Downloader from being able to download the File. Not to use fraudulent bank cards. Not to be refunded by Cosmo Network if the content of the File is not what the Downloader expected. Indeed, the Uploader is solely responsible for the File shared via Unlocked and decides alone on the terms of refund. Not to access File for which the Downloader knows contains illicit content. Any breach of the Downloader’s obligations under the Cosmo Network Terms for Customers may lead to the blocking of the Downloader’s access to any Download page.
